Crediting an Invoice Option 2

Select Reports >> Sales >> Send / Print Invs and Stat...

Invoice Grid

When products have been sold and invoiced and then returned for credit, it is necessary to do a Credit Note. This will credit the customers account and return stock to the warehouse.

Select the line in the grid by pressing on the grid once with the left mouse button, then select the Credit Selected Inv button.

Select Qty Returned

As you can see, only one credit is permitted per invoice, however, administrators can over rule this.

Save Credit Note

Select the Qty Returned field and adjust the qty to be credited, then select Save.

Select Yes if you wish to reclaim the stock, or No if the stock is not present etc..